|  | 1 | = Importing ticket data | 
                          |  | 2 |  | 
                          |  | 3 | [[PageOutline(2-5,Contents,pullout)]] | 
                          |  | 4 |  | 
                          |  | 5 | To migrate issue tickets from other issue-tracking systems into Trac or perform housekeeping actions on tickets or simply synchronize different databases, there are some tools, plugins and scripts available. | 
                          |  | 6 |  | 
                          |  | 7 | == !TicketImportPlugin | 
                          |  | 8 |  | 
                          |  | 9 | [https://trac-hacks.org/wiki/TicketImportPlugin TicketImportPlugin]: a plugin that lets you import or update into Trac a series of tickets from a '''CSV file''' or (if the [https://pypi.python.org/pypi/xlrd xlrd library] is installed) from an '''Excel spreadsheet'''. | 
                          |  | 10 |  | 
                          |  | 11 | == !ExportImportXlsPlugin | 
                          |  | 12 |  | 
                          |  | 13 | [https://trac-hacks.org/wiki/ExportImportXlsPlugin ExportImportXlsPlugin]: a plugin that adds an admin panel for exporting and importing tickets via '''XLS file'''. Requires the python packages xlwt/rxld. | 
                          |  | 14 |  | 
                          |  | 15 | == Bugzilla | 
                          |  | 16 |  | 
                          |  | 17 | [https://trac-hacks.org/wiki/BugzillaIssueTrackingPlugin BugzillaIssueTrackingPlugin]: a plugin that integrates Bugzilla issue data into Trac keeping TracLinks. Ticket data can be imported from Bugzilla using the [trac:browser:trunk/contrib/bugzilla2trac.py bugzilla2trac.py] script, available in the contrib/ directory of the Trac distribution. | 
                          |  | 18 |  | 
                          |  | 19 | {{{ | 
                          |  | 20 | $ bugzilla2trac.py | 
                          |  | 21 | bugzilla2trac - Imports a bug database from Bugzilla into Trac. | 
                          |  | 22 |  | 
                          |  | 23 | Usage: bugzilla2trac.py [options] | 
                          |  | 24 |  | 
                          |  | 25 | Available Options: | 
                          |  | 26 | --db <MySQL dbname>              - Bugzilla's database | 
                          |  | 27 | --tracenv /path/to/trac/env      - full path to Trac db environment | 
                          |  | 28 | -h | --host <MySQL hostname>     - Bugzilla's DNS host name | 
                          |  | 29 | -u | --user <MySQL username>     - effective Bugzilla's database user | 
                          |  | 30 | -p | --passwd <MySQL password>   - Bugzilla's user password | 
                          |  | 31 | -c | --clean                     - remove current Trac tickets before importing | 
                          |  | 32 | --help | help                    - this help info | 
                          |  | 33 |  | 
                          |  | 34 | Additional configuration options can be defined directly in the script. | 
                          |  | 35 | }}} | 
                          |  | 36 |  | 
                          |  | 37 | Currently, the following data is imported from Bugzilla: | 
                          |  | 38 | * bugs | 
                          |  | 39 | * bug activity (field changes) | 
                          |  | 40 | * bug attachments | 
                          |  | 41 | * user names and passwords (put into a htpasswd file) | 
                          |  | 42 |  | 
                          |  | 43 | The script provides a number of features to ease the conversion, such as: | 
                          |  | 44 | * PRODUCT_KEYWORDS: Trac has no concept of products, so the script provides the ability to attach a ticket keyword instead. | 
                          |  | 45 | * IGNORE_COMMENTS: Don't import Bugzilla comments that match a certain regexp. | 
                          |  | 46 | * STATUS_KEYWORDS: Attach ticket keywords for the Bugzilla statuses not available in Trac. By default, the `VERIFIED` and `RELEASED` Bugzilla statuses are translated into Trac keywords. | 
                          |  | 47 |  | 
                          |  | 48 | For more details on the available options, see the configuration section at the top of the script. | 
                          |  | 49 |  | 
                          |  | 50 | === Known Issues | 
                          |  | 51 | {{{#!comment | 
                          |  | 52 | Don't merge this section in the default page | 
                          |  | 53 | }}} | 
                          |  | 54 | [[TicketQuery(keywords=~bugzilla,status=!closed)]] | 
                          |  | 55 |  | 
                          |  | 56 | The adequate milestone for valid bugzilla2trac issue is usually ''Not applicable'', which means that fixes to the contributed script are not planned for a particular Trac release, but can happen anytime. | 
                          |  | 57 |  | 
                          |  | 58 | == Jira | 
                          |  | 59 |  | 
                          |  | 60 | [https://trac-hacks.org/wiki/JiraToTracIntegration JiraToTracIntegration]: a plugin that provides tools to import Atlassian Jira backup files into Trac. The plugin consists of a Python 3.1 commandline tool that: | 
                          |  | 61 | - Parses the Jira backup XML file. | 
                          |  | 62 | - Sends the imported Jira data and attachments to Trac using the [th:XmlRpcPlugin]. | 
                          |  | 63 | - Generates a htpasswd file containing the imported Jira users and their SHA-512 base64 encoded passwords. | 
                          |  | 64 |  | 
                          |  | 65 | == Mantis | 
                          |  | 66 |  | 
                          |  | 67 | [https://trac-hacks.org/wiki/MantisImportScript MantisImportScript]: a script to import the following type of data from Mantis into Trac: | 
                          |  | 68 | * bugs | 
                          |  | 69 | * bug comments | 
                          |  | 70 | * bug activity (field changes) | 
                          |  | 71 | * attachments (as long as the files live in the mantis database, not on the filesystem). | 
                          |  | 72 |  | 
                          |  | 73 | == !PlanetForge | 
                          |  | 74 |  | 
                          |  | 75 | [https://trac-hacks.org/wiki/PlanetForgeImportExportPlugin PlanetForgeImportExportPlugin]: this plugin exports Trac data (wiki, tickets, compoments, permissions, repositories, etc.) using the open format designed by the [https://gforge.inria.fr/projects/coclico/ COCLICO] project. It extends the webadmin panel and the 'trac admin ...' command. Has no 'import' feature. | 
                          |  | 76 |  | 
                          |  | 77 | == Scarab | 
                          |  | 78 |  | 
                          |  | 79 | [https://trac-hacks.org/wiki/ScarabToTracScript ScarabToTracScript]: a script that migrates Scarab issues to Trac tickets. Requires [th:XmlRpcPlugin]. | 
                          |  | 80 |  | 
                          |  | 81 | == Sourceforge | 
                          |  | 82 |  | 
                          |  | 83 | [https://trac-hacks.org/wiki/SfnToTracScript SfnToTracScript]: importer of !SourceForge's new backup file (originated from #Trac3521). | 
                          |  | 84 | Also, ticket data can be imported from Sourceforge using the [trac:browser:trunk/contrib/sourceforge2trac.py sourceforge2trac.py] script, available in the contrib/ directory of the Trac distribution. | 
                          |  | 85 |  | 
                          |  | 86 | == Other | 
                          |  | 87 |  | 
                          |  | 88 | Since Trac uses a SQL database to store the data, you can also custom-import from other systems by examining the database tables. Just go into [http://www.sqlite.org/sqlite.html sqlite] command line to look at the tables and import them from your application. | 
                          |  | 89 |  | 
                          |  | 90 | === Comma delimited file - CSV | 
                          |  | 91 |  | 
                          |  | 92 | See [trac:attachment:csv2trac.2.py:wiki:TracSynchronize csv2trac.2.py] for details. This approach is particularly useful if you need to enter a large number of tickets by hand. Note that the ticket type type field, (task etc.) is also needed for this script to work with more recent Trac releases. | 
                          |  | 93 |  | 
                          |  | 94 | Comments on script: The script has an error on line 168: 'Ticket' needs to be 'ticket'. Also, the listed values for severity and priority are swapped. | 
                          |  | 95 |  | 
                          |  | 96 | ---- | 
                          |  | 97 | See also: | 
                          |  | 98 | * to import/export wiki pages: TracAdmin, | 
                          |  | 99 | * to export tickets: TracTickets, TracQuery |