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Importing ticket data

TicketImportPlugin
ExportImportXlsPlugin
Bugzilla
Jira
Mantis
PlanetForge
Scarab
Sourceforge
Other
1. Comma delimited file - CSV

To migrate issue tickets from other issue-tracking systems into Trac or perform housekeeping actions on tickets or simply synchronize different databases, there are some tools, plugins and scripts available.

TicketImportPlugin

TicketImportPlugin: a plugin that lets you import or update into Trac a series of tickets from a CSV file or (if the xlrd library is installed) from an Excel spreadsheet.

ExportImportXlsPlugin

ExportImportXlsPlugin: a plugin that adds an admin panel for exporting and importing tickets via XLS file. Requires the python packages xlwt/rxld.

Bugzilla

BugzillaIssueTrackingPlugin: a plugin that integrates Bugzilla issue data into Trac keeping TracLinks. Ticket data can be imported from Bugzilla using the bugzilla2trac.py script, available in the contrib/ directory of the Trac distribution.

$ bugzilla2trac.py
bugzilla2trac - Imports a bug database from Bugzilla into Trac.

Usage: bugzilla2trac.py [options]

Available Options:
  --db <MySQL dbname>              - Bugzilla's database
  --tracenv /path/to/trac/env      - full path to Trac db environment
  -h | --host <MySQL hostname>     - Bugzilla's DNS host name
  -u | --user <MySQL username>     - effective Bugzilla's database user
  -p | --passwd <MySQL password>   - Bugzilla's user password
  -c | --clean                     - remove current Trac tickets before importing
  --help | help                    - this help info

Additional configuration options can be defined directly in the script.

Currently, the following data is imported from Bugzilla:

bugs
bug activity (field changes)
bug attachments
user names and passwords (put into an htpasswd file)

The script provides a number of features to ease the conversion, such as:

PRODUCT_KEYWORDS: Trac has no concept of products, so the script provides the ability to attach a ticket keyword instead.
IGNORE_COMMENTS: Don't import Bugzilla comments that match a certain regexp.
STATUS_KEYWORDS: Attach ticket keywords for the Bugzilla statuses not available in Trac. By default, the VERIFIED and RELEASED Bugzilla statuses are translated into Trac keywords.

For more details on the available options, see the configuration section at the top of the script.

Jira

JiraToTracIntegration: a plugin that provides tools to import Atlassian Jira backup files into Trac. The plugin consists of a Python 3.1 commandline tool that:

Parses the Jira backup XML file.
Sends the imported Jira data and attachments to Trac using the XmlRpcPlugin.
Generates a htpasswd file containing the imported Jira users and their SHA-512 base64 encoded passwords.

Mantis

MantisImportScript: a script to import the following type of data from Mantis into Trac:

bugs
bug comments
bug activity (field changes)
attachments (as long as the files live in the mantis database, not on the filesystem).

PlanetForge

PlanetForgeImportExportPlugin: this plugin exports Trac data (wiki, tickets, compoments, permissions, repositories, etc.) using the open format designed by the COCLICO project. It extends the webadmin panel and the 'trac admin ...' command. Has no 'import' feature.

Scarab

ScarabToTracScript: a script that migrates Scarab issues to Trac tickets. Requires XmlRpcPlugin.

Sourceforge

SfnToTracScript: importer of SourceForge's new backup file (originated from #Trac3521). Also, ticket data can be imported from Sourceforge using the sourceforge2trac.py script, available in the contrib/ directory of the Trac distribution.

Other

Since Trac uses a SQL database to store the data, you can also custom-import from other systems by examining the database tables. Just go into sqlite command line to look at the tables and import them from your application.

Comma delimited file - CSV

See csv2trac.2.py for details. This approach is particularly useful if you need to enter a large number of tickets by hand. Note that the ticket type type field, (task etc.) is also needed for this script to work with more recent Trac releases.

Comments on script: The script has an error on line 168: 'Ticket' needs to be 'ticket'. Also, the listed values for severity and priority are swapped.